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Senior Digital Strategist

Lead digital heavy, but multi-disciplinary projects from briefing to launch by combining user research, ideation, prototyping, and validation with a healthy view on economics and viability.

Combine strategy and digital design to get things done

Are you a strategic thinker who loves the research, discovery, ideation, and concepting phases of digital innovation projects? We’re looking for someone who grew from a design position into a strategic leadership position.

Someone who knows how to drive projects forward and inspire clients, designers, and researchers to create relevant and impactful products and services. You love to challenge the status quo! A human-centered approach is what you live by. You combine user research, workshops, co-creation, and creativity with a healthy view on economics and viability.

You want to create an impact by solving exciting innovation challenges, and you’re only happy when you’ve turned those workshop post-its into concrete concepts and prototypes so you can validate them with real stakeholders.

What will you do?

  • Analyze the innovation challenge from the client (the why, how, and what) and translate it into a design thinking project approach.
  • Define and drive the strategy behind the new digital (and phygital) products and services we conceive.
  • Lead digital project teams, strengthened by business and product designers where needed.
  • Brief, challenge, and coach the designers and strategists of the project team to deliver the best possible outcomes.
  • Scope and manage user research, ideation, concept creation, and validation phases.
  • Translate insights and infographics (customer journeys, persona’s, jobs to be done, touchpoint analysis,...) into strong digital concepts and useflows.
  • Organize and lead workshops and ideation sessions.
  • Translating strategic issues and user needs into strong prototypes and proof of concepts, mainly digital, but with a lot of care for the service- and business models behind.
  • Test, validate, and iterate on prototypes with your team and with real users.
  • Assess the impact your work will have on the desired business model.
  • You inspire clients and stakeholders and you challenge them to go one step further.
  • Be an intrapreneur-as-a-service who helps our clients to realize successful projects and ventures.
  • Present project progress to clients and stakeholders on key milestones.
  • Guard Made quality.
  • You’re actively searching for up-and-cross-selling opportunities for Made.

Job requirements

Your qualities should include:

  • Master’s or bachelor’s degree, or (+7 year) relevant work experience.
  • You know your (user-centered) design thinking tools and methodologies!
  • You can jump in to visualize service blueprints, concepts, and ideas, and you’re not scared to create wireframes yourself to brief designers or to upgrade a project.
  • Familiar with tools such as Adobe CC, Figma, Sketch, Mural, ...
  • Motivated, positive, proactive, creative, and inspiring.
  • Very good communicator.
  • Building on your experience and expertise you know how to build strong client relationships.
  • You make crystal clear, nice-looking, and to-the-point presentations and know how to present them to a C-level audience (Google Slides, Keynote, …)
  • You are the right kind of difficult: you know when to push and when to deliver.
  • A team player.
  • Fluent in English and preferably also in Dutch.
  • Car license B.

What we have to offer

  • To work in an organization that is all about exciting change and positive impact.
  • We're excited to make things better by continuously pushing for better things, impacting the world with positive changes.
  • For more than 14 years we have been discovering, designing, and building successful products and services that have changed the market. We walk the walk!
  • Projects for industry-leading corporates, ambitious SME’s and start-ups that will challenge your skills.
  • We believe in self-organization and hence work with Holacracy
  • The opportunity to create and develop relevant and impactful products and services.
  • Room for personal development.
  • A crucial role in developing Made’s strategy team.
  • The opportunity to attend events and conferences
  • An informal and open culture.
  • Enthusiastic colleagues working within an award-winning team.
  • In addition to a competitive salary and fringe benefits, you’ll be working within an open culture where hard work goes hand in hand with lots of fun.
Lunch at office - Made #together

Are you interested? Get in touch!

Make us an offer we can’t refuse. If you know how to push for win-win situations, you will certainly find an environment that enables you to do so at Made. You could be joining our Fajita Fridays soon.

Apply now

Antwerp office

Klokstraat 12A
2600 Antwerp
BTW BE0809.023.055

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