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To deliver successful and impactful innovation we combine several different expertises (digital, industrial, business & service design). With a growing team of creatives and strategists, this means our planning complexity is also growing and we believe the time has come for us to hire a master planner who loves to manage our traffic planning, make the puzzle fit, and helps our teams to optimally focus on what they do best.

What will you do?

  • You’re in charge of and you control the master planning for the whole team (25 - 30 people) over all projects. From taking into account projects that we think we’ll win in our backlog, to planning ahead weeks and months when the project is won, up until fixing gaps and issues day to day.

  • You monitor and act upon the performance of our teams and people. You strive to plan our team in such a way that billability and capacity targets are met.

  • While you plan, you take into account the well-being and growth tracks of our team so we can balance quality, well-being and profitability.

  • You support Project Leads to solve planning issues in their projects.

  • You coordinate and lead solution-finding for planning issues that impact multiple projects at the same time.

  • You support Project Leads with Project Administration as preparing Statement of Work (SOW) and Contracts.

  • You support the Operations Lead in defining the ideal project teams for new projects, trying to bring together not only the right skills but also the right personalities to maximize the chances of success.

  • You work very closely together with the Operations Lead to continuously optimize the way we plan (and work).

  • You look ahead to the mid-term to spot potential issues up front and you flag these tensions towards sales and recruitment to proactively avoid problems.

  • You develop a deep understanding of the methodologies and processes of Made so very fast you know exactly what a project needs, just by reading the quote.

  • You manage the freelance talent pool and activate them when needed. Together with Recruitment, you build a strong and relevant network.

Job requirements

Your qualities should include:

  • Minimum of 3 years experience in Traffic Management / Master planning in an agency environment. Knowledge of Design Thinking and/or creative processes is a big plus, but not required.

  • Fluency with Planning and PM software. Knowledge of Orbit, Asana, and Google sheets is an advantage.

  • You love problem-solving and rather see opportunities than barriers.

  • You easily build relationships and you know how to approach different personalities even with unpopular topics.

  • You can be decisive when it’s needed, but always empathic and constructive. You speak your mind and you don’t avoid conflict. You’re a great mediator.

  • You’re very organized and structured

  • You like to be one step ahead and see issues coming.

  • Professional fluency in English is required. Speaking Dutch is nice to have.

What we have to offer

  • To work in an organization that is all about exciting change and positive impact.

  • We're excited to make things better by continuously pushing for better things, impacting the world with positive changes.

  • For more than 15 years we have been discovering, designing, and building successful products and services that have changed the market. We walk the walk!

  • Projects for industry-leading clients and ambitious SME’s and start-ups that will challenge your skills.

  • The opportunity to support the development of relevant and impactful products and services.

  • Room for personal development

  • A crucial role in developing Made’s Operations team

  • An informal and open culture

  • Enthusiastic colleagues working within an award-winning team

In addition to a competitive salary and fringe benefits, you’ll be working within an open culture where hard work goes hand in hand with lots of fun

Lunch at office - Made #together

Are you interested? Get in touch!

Make us an offer we can’t refuse. If you know how to push for win-win situations, you will certainly find an environment that enables you to do so at Made. You could be joining our Fajita Fridays soon.

Apply now

Antwerp office

Klokstraat 12A
2600 Antwerp
BTW BE0809.023.055

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